§ The package, in three documents
Three documents that work as one. Pick the one for where you are right now.
This package is for one specific kind of call. Real-time data leads. Medicare prospects who submitted a form online and asked to be contacted. You are returning a request, not interrupting a stranger. Read everything in that frame.
Read the script once. Open the card during the call. Study the guide between them.
The full call flow. Every compliance line, every branch, in the order they happen. Studied before your first call so you understand why each line is where it is. Not opened during the call.
Seven steps. Two compliance disclosures read verbatim. Five branches off a single discovery question. Compressed to what you can scan while the prospect is talking.
How to read prospect responses. How to handle objections. How to read where the call is going, and when to change course. The card tells you what to say. The guide tells you why it works.
The same three documents, used three different ways, depending on where you are.